Shipping & delivery

We offer UPS shipping to the contiguous 48 states and USPS to Alaska, Hawaii, military address, and PO Boxes.

Free shipping for customers in 50 U.S states for orders over $60.00, and $7.95 S&H for orders under $60.00. Packages over 5 pounds may require additional shipping charge.

The qualifying order total is calculated after all promotional discounts are taken.
International orders do not qualify for free shipping.
For international shipments, please read International Shipping Policy below.

Please allow 1 business day for order processing. Additionally, UPS does not deliver on Saturdays and Sundays. (Please note, orders received during the promotional period may take 2_3 days to process depending on the volume of orders we receive. Thank you for your understanding.)

Please note: Orders are not processed on weekends or major holidays.

Shipping to the contiguous 48 states
Shipments to the contiguous 48 states are shipped via UPS GROUND and it may take from 5 to 7 business days (excluding 1-2 business days processing time) after placing an order depending upon your geographic location.
*It may take longer during the promotional period or holiday season.

P.O Box and military address
Shipments to P.O. boxes, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands and APO/FPO addresses are shipped via USPS Priority/First class Mail.

Weekend Delivery
There is no weekend delivery by UPS. 

Shipping to Alaska and Hawaii
Shipment to Alaska and Hawaii are shipped via USPS Priority Mail and it may require an additional 2-3 days. Free shipping for orders over $60.00, and $7.95 S&H for orders under $60.00, if your package weight is less than 2 lbs. There may be an additional shipping charge, if your package weights more than 2 lbs, regardless of your order amount.

Failure to claim package
Customers are responsible for all costs involved in re-shipping goods when a submitted address is incorrect or incomplete or if you were absent when deliveries are made & failed to make re-delivery arrangements with UPS or USPS.
Orders that are refused, returned to sender or never claimed from the carriers will be subject to a 20% re-stocking fee. If you would like to have it re-shipped, $3.00 of re-shipping fee will be charged on the original credit card that was used for your order. Always make sure to include the complete street address in the address field--including apartment number, business name, etc.

Intercept delivery
Any shipping address changes including adding a suit#, apt# or company name that you may request after we ship out your package, there will be $15.00 service fee charged. With this service fee, we will contact UPS to reroute your package to any new location or have it sent back to us even if it's still in transit. To avoid this charge, please review your shipping address carefully before pressing the submit button.

Special instruction for delivery

Some customers request to add "special instruction" on delivery. While we can optionally place a little sticker with your request on your packages, there is NO GUARANTEE if the UPS or USPS carrier will follow the memo. We are not responsible for packages that are returned to us even if the memo was not honored.

We ship all orders by UPS Ground to 48 states with no added-services.
Some UPS drivers in some areas leave the packages at the front door, in the backyard etc on the 1st delivery attempt if the receiver is not available to sign for the package. If you would like us to add the additional service of delivery confirmation, we can request a Signature Confirmation for $3.00 additional fee.